Client Management

Client Management

Client Management Training Details

This training shows how putting the client rather than services first can yield improved results in terms of client retention (and consequently, profits). It stresses the importance of having highly engaged employees and applying the best marketing and business development practices in a highly competitive and dynamic marketplace.


  • Understand the meaning of Client vs customer
  • Understand your client’s needs
  • Know how to keep clients happy and satisfied
  • Learn how to deal with “difficult clients
  • Dealing with financial issues in client management
  • Maintain calm in attempt to satisfy the client
  • Learn how to retain your clients
  • Improved customer service skills
  • Increased customer satisfaction
  • Rise in profit
  • Higher employee motivation & engagement
  • Coming soon
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    Client Management Training

    In an increasingly competitive and Social world, retaining clients is a smart business. It has been estimated that it costs five times more to get a new customer than to keep an existing one. Moreover, giving your current customers excellent (or poor) experiences is of critical importance because of the rise of Social Media. it is essential that you have a client management strategy for retention & growth.

    Contact

    Contact

    Location:

    No. 4, 1st Freetown Link,
    East Legon, Accra.

    Email:

    admin@provision-consultants.com
    bdu@provision-consultants.com

    Call:

    +233 0302 513815,
    + 233 0302 513817


    Designed by: Provision Consultants Limited